Altice tv sound not working

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Find Optimum Stores Accessories Moving? Contact Us. Sign in to check your email and manage your internet features. View all. My DVR. View recordings. You have no recordings scheduled. Service unavailable at this time. Click here to learn more about DVR.

Sign in to check your messages and manage your phone features. My Offers. You need to change your Internet Explorer Compatibility View setting to get the most from the new Optimum. TV Support. I want to set up or install Programming my remote control Using parental controls.Guides and support for various television TV brands and styles.

Michael Norton. The sound stopped working. It seems as if the TV no longer reads the remote as I have to turn it off manually. Michael Norton you want to make sure that all connectors are properly seated and that you check your audio settings, before any hardware issues are checked.

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Same problem, pausing or rewinding tv program and I lose sound from the tv speakers. To get it back I have to disconnect power on the Viso sound bar and reconnect it. TV sound comes back. I have the same problem, when I change a channel no sound, I have to change to two or three different channels and the sound comes back on.

Will do this 5 or 6 times a day. My Vizio occasionally has no sound when I turn it on. I unplug and then plug it in again and it's back. As for the remote, it's goes through batteries like crazy. We seem to replace them every other month lately. It didn't used to be that way. Show 41 more comments. Michale Norton, first off start with what Vizio suggest on here:. Switch to a different input device and verify there is sound from the TV speakers for example, a DVD player or a gaming console.

If you have a Cable or Satellite box, confirm that the audio is turned up and not muted within that box. Switch to a different input device and see if there is sound for example, a DVD player or a gaming console.

Then attempt to play a DVD or game to determine if the speakers produce sound. Since that does not change anything, follow that attached flow sheet.

I've found that the audio IC in most TV is of inferior quality and has a tendency to fail. It is possible that due to a failed IR board your Television just does not receive signal for the volume up. Thanks for the quick response.

After working through the suggestions, I still have a clear picture with no sound. My remote does not 'speak' to the TV either. Curious if the two problems are connected. I have exactly the same issue, requires shutting off the power surge protector and then it seems to work, a few times just changing input worked but not usually. Really annoying considering the price of these things. Also had issues with the casting, gave me an error that said sorry we lost our focus.

So bought a roku and hdmi plugged it and that stopped but now we have the sound issue. I just walked through these steps and still nothing. My remote works but no sound. The TV is only 2. I just purchased a Vizio 60 inch TV and had the sound issues straight out of the box.One of the best remote brands out there is the Altice One Remote. Although most TV brands come with remote controls if for any reason you misplace the remote or it gets spoilt, you have the option of syncing your device with an Altice Remote control.

With the Altice remote, you can program it and use it to control different gadgets at once. That means instead of switching between multiple remotes when you want to switch the volume on your TV and DVD player, you can use a universal remote to do so.

The steps on how to program an Altice One remote to TV has been outlined in details in this post. You can get it done in minutes by following the steps listed below.

Step 3. You will see the 0TV button on your remote.

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Press the 0TV button simultaneously with the brand number for your TV. The tiny blue LED light will turn on your remove.

Release the buttons once the lights come on. Step 4. Follow it up by pressing the 0TV button again. Continue to hold the button until your TV turns off. Your TV is searching for the right code for your TV brand. Once the right code is found, your TV will turn off automatically. Another option is to visit this page, find the code that fits your TV and input the code. Step 6. You have successfully programmed your Altice One universal remote.

Apex Digital:,, Daewoo:, ,,Invalid Optimum ID, please complete all fields. Invalid password, please complete all fields. We can't get your messages right now. Please try again later. You have no new emails. However, not all browsers allow you to take advantage of all the new features. We strongly recommend that you upgrade to a more current browser. You never have to worry about where you're pointing the remote. Aim it anywhere to control your box. To use voice commands and control the box when it's placed out of sight, even when located inside a cabinet or entertainment center, you must first pair it.

First, identify your TV brand code on the chart to the right: If you don't see your TV brand code on this list, click here. Once a remote is paired to a box it can only control that particular box. If you'd like to use a paired remote on a different TV and box in your house, press and simultaneously for 5 seconds to unpair it and repeat the "Program your remote" steps above. Press and hold and speak naturally, just as you would to another person.

altice tv sound not working

You'll see on your TV that the microphone is on and listening for your request. When done speaking, release and your search results will quickly appear. Voice commands are available only in English at this time.

However, Spanish programming must be said in Spanish to be found, e. Currently viewing account details for:. Sign out. Sign in to manage your profile and devices My Optimum ID. Forgot my Optimum ID. I forgot my password.

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Remember Me. Next statement date. You do not have access. Please sign in as the primary.None of these solutions work for me long term. It'll fix for a bit and then either later in the day or the next day, volume doesn't function. Same here with same model.

Tv worked great for 3 years and now is seeing the same problems with volume that won't go above 12 and below If I pull power cord for 1 minute the volume works temporarily then the issue returns. Replaced batteries and tried resynching the remote.

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Did a factory reset which again worked for a little while then the issue returned a day latter. I have the same issue. And I have tried all the various "fixes" mentioned. No long term solution - HELP! I have to re-pair the remote to the tv, and then turn tv off and back on to get volume to work correctly again. I see in the community threads a lot of people having the same issue Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

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The sound on my TV stopped working.

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altice tv sound not working

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altice tv sound not working

SamsungRei Samsung Moderator. Have you tried the following? This doesn't work. Resetting smart hub solve issue. Did ressetting smart hub work for you long term? Related content.Invalid Optimum ID, please complete all fields.

Invalid password, please complete all fields. We can't get your messages right now. Please try again later. You have no new emails. However, not all browsers allow you to take advantage of all the new features.

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TV Support

Press on your remote and select Settings from the main menu to choose from the below. Not every show is appropriate for every age group. Parental controls give you the power to decide what content is appropriate for your household. With it you can set up:.

However, they do not apply to in-app content viewed on your TV. Before any blocks can be enabled, you must create PIN. To learn how, click here. To learn how to set up and enable blocks, click here. You can limit or restrict others from purchasing programs by enabling a purchase PIN. For more information, click here. To connect wireless devices such as laptops, smartphones, tablets and smart TVs to your in-home WiFi network, you need your in-home WiFi network name, also known as an SSID, and password.

If you don't know your WiFi network name or password, there are two easy ways to find them. Ready to connect your devices to your in-home WiFi Network? Click here to learn more.

Currently viewing account details for:. Sign out. Sign in to manage your profile and devices My Optimum ID.And picture locks my remote, called for support had trouble with system got one time for appointment received confermation for another time.

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Checked my dvr previous recorded shows now not recording. Restart feature not working. Box always resetting or losing sync with remote almost daily. Remote lights up when senses movement instead of pressing a button and that eats through batteries.

Netflix never froze as much with Verizon as it does now. Altice one should pay me for all the trouble. I must say the tech people are well trained and polite. As a follow up to my post dated March 20, i continue to deal with the same issues again and forced to go through the techs procedures that has not worked multiple times with different techs and device technicians that come to the house. I have called and been on hold more than I have seen the cable work.

They will make you wait for the next earliest time to service you and will require you to waste a whole day 8am - 8pm window! Escalate this issue and make a customer happy.

altice tv sound not working

Enough with the excuses and red tape. You cant tune to the channel and click a button to add it. You need to exit favorites - few buttons - and they go to the channel. Then go back into favorites to continue on favorites!!!! What is the effing logic to not to let you jump to any channel???? At least a second like in FIOS would be nice. For example I used that during the summer Olympics to switch between four or five channels.

How To: Altice One Voice Remote

I just got the Altice One box 4 days ago and am ready to go back to Verizon. The intermittent service between DVR, Internet and telephone. This is a beta service, not ready for prime time yet.

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I love the Dvr, it works perfectly, my only problem is YouTube and Netflix w. I have had it for a week, you can not pause a live program more times than not, also now my remote does not work at all stuck on one channel. I've had this box and it keeps turning off by itself I don't know if its a energy saver thing but I don't like it keep having to turn it on wen im watching it wish I had the old box still never had this problem with the old one.

So sad!!!


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